Employment
Work in Aquatics Aims To Connect Employers With Talent
Finding qualified pool professionals in today’s job market can be a daunting task, hindering the growth of many businesses. The Pool & Hot Tub Alliance has recognized this challenge and is launching a new workforce development program called the Pool Professionals Pipeline. This program, created in collaboration with industry leaders, aims to recruit and retain skilled labor in various sectors of the aquatics industry.
While the new program covers various sectors of the aquatics industry, such as building, maintenance, retail, distribution, manufacturing, and swim instruction, the program’s initial focus is on driving labor into the pool and hot tub sector.
“It’s no secret that many industries and businesses today are struggling to find and retain employees, and this is particularly true in trades such as ours,” says PHTA President and CEO Sabeena Hickman, CAE. “Our members are looking to PHTA to help fill that gap and we’re ready for the challenge. We are incredibly excited to share this new program with our membership and give them the tools they’ll need to compete in today’s labor market while working to attract a skilled, diversified, and thriving workforce.”
The program also includes an external industry awareness campaign and a jobseeker website called Work in Aquatics, launching in 2023. Work in Aquatics will promote trade professions by highlighting their advantages, training and apprenticeship opportunities, job openings, and potential career progression tracks in the pool and hot tub industry. PHTA encourages job seekers to explore the different industry sectors and paths available, from construction labor to lifeguards, sales representatives, entrepreneurs, engineers, and designers.
“This program is a game-changer for our industry as it works to drive qualified talent to our respective businesses and our industry as a whole,” says PHTA Chairman Charlie Claffey, owner of Claffey Pools. “To be successful, we’re going to need everyone on board as we work to put the industry on the radar of those searching for an alternative path to college; a rewarding career in a healthy lifestyle environment; the ability to work away from a desk; creative freedom through modern design; and lifesaving skills through swim instruction. The possibilities that exist in the aquatics industry are endless and once you begin in this line of work, you’ll never want to walk away. Let’s share that passion with the next generation of workers.”
The Work in Aquatics website will also house the industry’s only dedicated job board exclusive to PHTA members, along with corresponding social media channels. PHTA is currently working on building this digital foundation, and more updates will be available soon.
By creating these pathways, the PHTA is helping to bridge the gap between employers and job seekers in the pool industry. This means that employers can find qualified candidates more quickly, and job seekers can find relevant job opportunities with ease. As a result, the pool industry will benefit from a more robust and skilled workforce.
To learn more about the Pool Professionals Pipeline and how you can support the Workforce Development program in 2023, please contact [email protected].
Employment
Pool Equipment Installer/Technician Wanted in Salt Lake City, UT
Infinity Pools is a leading swimming pool contractor in the Salt Lake City area. We pride ourselves on delivering top-notch projects to our valued customers. As we continue to grow, we are seeking an experienced Pool Equipment Installer/Technician to join our team in SLC.
Job Description:
We are looking for a skilled and experienced Equipment Installer/Technician to handle the installation of pool equipment, including automation systems and programming. The ideal candidate will have a strong background in both commercial and residential pool equipment installation and programming. They should be able to layout, plumb, and install complex equipment rooms, and possess excellent technical skills.
Responsibilities:
- Install and configure pool equipment, including pumps, filters, heaters, and automation systems.
- Layout and plumb commercial pool equipment rooms.
- Install pool automation and pool chemical automation systems.
- Program and troubleshoot pool equipment and automation systems to ensure optimal functionality.
- Conduct regular inspections and maintenance of pool equipment as necessary to ensure efficiency and safety.
- Diagnose and resolve equipment issues, and perform repairs as needed.
- Collaborate with the team to ensure efficient scheduling and completion of projects.
- Provide excellent customer service and communicate effectively with clients.
- Maintain accurate records of equipment installations and services performed.
- Adhere to safety protocols and industry standards at all times.
Qualifications:
- Previous experience in pool equipment installation and programming is required.
- Ability to layout and plumb complex commercial pool equipment sets.
- Strong technical skills and the ability to troubleshoot and solve problems.
- Knowledge of pool automation systems and their programming.
- Familiarity with a variety of pool equipment brands and models.
- Ability to work independently and as part of a team.
- Detail-oriented with good organizational skills.
- Valid driver’s license and reliable transportation.
- Willingness to work outdoors in various weather conditions.
Benefits:
- Competitive salary based on experience.
- Health and dental insurance options.
- Retirement plan with company match.
- Paid time off and holiday pay.
- Ongoing training and development opportunities.
- Company-provided vehicle, tools, and equipment.
- Opportunity for career growth and advancement.
- If you are an experienced Pool Equipment Installation Pro with a passion for pool equipment installation and programming, we want to hear from you. Join our team and be a part of a growing company that values its employees and provides opportunities for career advancement.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule: 8 hour shift. Monday to Friday. Weekends as needed
Supplemental pay types: Bonus opportunities
Ability to commute/relocate: American Fork, UT 84003: Reliably commute or planning to relocate before starting work (Required)
Experience: Pool equipment setting: 2 years (Required)
Work Location: In person
Employment
How to Recruit and Train Top Talent with PHTA’s Work In Aquatics Initiative
Since the pandemic, workforce development has been a main concern for many industries—and the pool and hot tub industry is no exception. The Pool & Hot Tub Alliance (PHTA), the industry’s leading national trade association, has regularly heard from its members that recruiting and retaining employees is one of the top business concerns.
Going back to the first quarter of 2021, 53% of PHTA members were concerned about finding qualified employees and 21% were concerned about employee performance and quality. Jump to the second quarter of 2023, and 58% were still concerned with recruiting and retaining skilled employees.
There was a huge boom in the demand for pools and hot tubs during the pandemic. Although that demand has started to slow, 61% of participants in the PHTA Quarterly Pulse Surveys in 2023 say they are still experiencing project backlogs and 54% are increasing their employee headcount.
This is why PHTA launched Work In Aquatics, a groundbreaking workforce development initiative specifically created to address hiring, training, and retaining employees in the pool, spa, and hot tub industry. Work In Aquatics utilizes a multi-pronged approach to attract jobseekers to the industry, prepare them for industry jobs, and introduce them to companies with open positions.
The public-facing Work In Aquatics website shares information on career trajectories, recommended industry certifications and trainings, testimonials from people already working in the industry, and more. There are specific sections of the website dedicated to three key audiences: military veterans, high school graduates, and career changers. Work In Aquatics covers everything from entry-level lifeguards to critically acclaimed pool designers.
For professionals already working in the industry and looking to expand their workforce, there is an accompanying Work In Aquatics online job board. PHTA member companies can post their open positions (for free!) at careers.workinaquatics.com. Since its launch six months ago, participating companies have received more than 3,300 job applicants.
PHTA is also continuously developing resources for employers, such as tips on how to write job descriptions, how to promote open positions on your company’s website and social media accounts, and simple ways to retain your best employees.
Work In Aquatics is also supported by several existing PHTA programs, including PHTA’s two U.S. Department of Labor Registered Apprenticeship Programs. One apprenticeship program is for maintenance and service technicians, and the second is for pool installer technicians. These are robust programs that come equipped with PHTA on-demand education courses, guidelines for creating mentor relationships, and other resources. PHTA staff are available to help at any step along the way.
Both the apprenticeship programs and the Work In Aquatics website highlight the importance of professional certifications. PHTA offers 11 certifications across service, retail, build, and design, for people at any level in the industry. Some states require PHTA certifications as part of their licensure requirements for pool operations or construction, which is important for both employers and those just beginning their career to know.
If workforce development and employee retention are at the top of your business concerns, PHTA is here to help! Visit workinaquatics.com or contact Seth Ewing, PHTA’s Senior Director of Member Programs and Services, to learn more.
Employment
Diamond Spas Seeks New Sales Rep
Looking for a motivated individual to join our team as a sales representative. Family owned and operated, offering competitive pay and benefits. If interested, contact Tom Bennett at Diamond Spas at 1-800-951-7727 or [email protected]
Who is Diamond Spas?
Diamond Spas specializes in the design and fabrication of custom spas and luxury aquatic features. We are known for creating high-end, custom-built stainless steel or copper spas and aquatic vessels. Our firm caters to both residential and commercial clients, providing unique and aesthetically pleasing solutions for outdoor living environments.
Job Description:
- Develop a deep understanding of our products and services.
- Consult with customers to identify their specific needs and preferences, providing tailored recommendations on the most suitable spa solutions.
- Actively engage with prospective clients through various channels, including walk-ins, appointments, and inquiries.
- Achieve and exceed sales targets by effectively communicating the unique features and benefits of our spa products.
- Provide pricing information, negotiate terms, and close sales deals to contribute to the overall revenue goals.
- Deliver exceptional customer service to ensure a positive buying experience. Address customer inquiries, concerns, and after-sales service needs promptly and professionally.
- Conduct product presentations and demonstrations to showcase the features, functionalities, and maintenance aspects of our products.
- Stay informed about industry trends and advancements to provide accurate and up-to-date information to clients.
Requirements:
- Sales Experience: Proven experience in sales, preferably in the spa, hot tub, or luxury product industry. Demonstrated ability to meet and exceed sales targets.
- Product Knowledge: In-depth knowledge of inground spas, jacuzzis, and hot tub products, including their features, benefits, and technical specifications.
- Customer Service Skills: Exceptional customer service skills to create a positive buying experience and address customer inquiries and concerns.
- Communication Skills: Excellent interpersonal and communication skills to effectively convey the unique selling points of the spa products and build rapport with clients.
- Industry Knowledge: Familiarity with the spa, hot tub, or outdoor living industry, including awareness of trends, competitors, and market dynamics.
- Technical Understanding: Basic understanding of installation processes, maintenance requirements, and technical aspects related to spas and hot tubs.
- Networking Skills: Ability to generate leads, network with potential clients, and participate in industry events, trade shows, and community activities.
- Independence and Team Collaboration: Ability to work independently while also collaborating effectively within a team, particularly with colleagues in marketing and customer support.
- Results-Driven: A results-driven mindset with a track record of achieving and exceeding sales goals.
- Adaptability: Ability to adapt to changing market conditions, customer preferences, and industry trends.
- Technology Proficiency: Familiarity with Customer Relationship Management (CRM) software, sales tools, and basic computer skills.
- Passion for Outdoor Living: A genuine passion for promoting and enhancing outdoor living experiences through luxury spa products.
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