A recall is in place for 23,700 hot tubs because of temperature sensors that may not accurately reflect how hot the water truly is. About 5,400 were sold in Canada and 40 sold in Mexico.

Sundance Spas 680, 780, 880, and 980 Series spas and the Jacuzzi J-200, J-300, J-400, and J-500 collection hot tubs are included in the recall, according to the U.S. Consumer Product Safety Commission (CPSC).

From July 2021 to December 2022, the hot tubs were sold via authorized Sundance Spas or Jacuzzi Hot Tubs dealers around the country.

Why A Recall of Jacuzzi and Sundance Spas?

The recall was started after receiving 185 separate reports of incorrect temperature readings. According to one owner of a Jacuzzi J-355, the hot tub’s temperature gauge read 101 degrees Fahrenheit, yet as soon as they got inside, they reported it was searing hot. The water’s real temperature was 126 degrees Fahrenheit, according to a kitchen thermometer they used.

Another Sundance Spa 780 series owner claimed that although the temperature was set at 98 degrees Fahrenheit, the water felt unbearably hot. According to tests they conducted, the water’s real temperature was actually 107 degrees Fahrenheit.

For years, the CPSC has cautioned people about the risks associated with hot tub water that is too hot. The commission stated that hot tub water temps should never go above 104 degrees Fahrenheit in a news release from 1979.

The hot tubs are currently being fixed by Sundance Spas, Inc., also known as Jacuzzi Hot Tubs. They advise owners to use an accurate external thermometer to verify the water temperature is no greater than 104 degrees before entering the hot tub in order to prevent injuries and burns until that repair can be scheduled.

The serial number and model are engraved into a silver plate in the equipment bay of the hot tubs. To identify hot tubs with the recalled sensor, people can enter their serial number into the recall links at www.sundancespas.com/en-us/recall.html or www.jacuzzi.com/en-us/recall.html. For hot tubs with the affected temperature sensor, consumers should contact an authorized dealer to schedule a free repair to replace the sensor.

From 7 a.m. to 4 p.m. PT, Monday through Friday, anybody with inquiries can call Sundance Spas at 800-549-1502 or send an email to TempSensor@jacuzzi.com for Jacuzzi products or TempSensor@sundancespas.com for Sundance Spas brands.

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